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Phil Crosby
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#Tags
We can spend our whole lives underachieving.
- Phil Crosby
#Lives
#Our
#Spend
#Whole
If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow.
- Phil Crosby
#Change
#Planning
#Today
#Tomorrow
#World
Very few of the great leaders ever get through their careers without failing, sometimes dramatically.
- Phil Crosby
#Get
#Great
#Sometimes
#Through
#Without
Successful people breed success.
- Phil Crosby
#People
#Success
#Successful People
You don't have to be noisy to be effective.
- Phil Crosby
#Effective
#Noisy
#You
Change should be a friend. It should happen by plan, not by accident.
- Phil Crosby
#Change
#Friend
#Happen
#Plan
#Should
A rule to live by: I won't use anything I can't explain in five minutes.
- Phil Crosby
#Anything
#Explain
#Five
#Live
#Use
In a true zero-defects approach, there are no unimportant items.
- Phil Crosby
#Approach
#Items
#True
#Unimportant
Eliminating what is not wanted or needed is profitable in itself.
- Phil Crosby
#Itself
#Needed
#Profitable
#Wanted
The audience only pays attention as long as you know where you are going.
- Phil Crosby
#Attention
#Audience
#Know
#Long
#Only
No one can remember more than three points.
- Phil Crosby
#More
#Points
#Remember
#Than
#Three
Making a wrong decision is understandable. Refusing to search continually for learning is not.
- Phil Crosby
#Decision
#Learning
#Search
#Wrong
Selecting the right person for the right job is the largest part of coaching.
- Phil Crosby
#Job
#Part
#Person
#Right Person
#Right
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
- Phil Crosby
#Fabric
#Organization
#Quality
#Result
Quality has to be caused, not controlled.
- Phil Crosby
#Caused
#Controlled
#Quality
You have to lead people gently toward what they already know is right.
- Phil Crosby
#Know
#Lead
#Leadership
#People
#Right
Slowness to change usually means fear of the new.
- Phil Crosby
#Change
#Fear
#Means
#New
#Slowness
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