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Made by Last Media

Brian L. Roberts

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#Tags
What unfortunately happens is we have about... 350 million interactions with consumers a year, between phone calls and truck calls. It may be over 400 million, and that doesn't count any online interactions, which I think is over a billion. You get one-tenth of one-percent bad experience, that's a lot of people - unacceptable. - Brian L. Roberts
#Bad
#Experience
#People
#Phone
#Truck
I go back to when we met with the late Steve Jobs. He couldn't understand why we didn't put Wi-Fi in every cable set box. And I literally went home and said, 'Tell me again - what's Wi-Fi?' - Brian L. Roberts
#Back
#Home
#Late
#Me
#Understand
I think Jay Leno is fantastic. - Brian L. Roberts
#Fantastic
#I Think
#Jay Leno
#Jay
#Think
I can get my voicemail transcribed and sent to me as e-mail. I want to be able to have my address book and all my life come up on my TV and video chat. The whole telecommunications experience through a wire is still very relevant. - Brian L. Roberts
#Experience
#I Can
#Life
#Me
#My Life
In the case of Comcast, we're taking a lot of our technology into the cloud, so you don't need a new box every time you want to innovate. And it's all speeding up. - Brian L. Roberts
#Box
#Need
#New
#Technology
#Time
The day is coming when, in 45 seconds, you can download a movie. - Brian L. Roberts
#Coming
#Day
#Download
#Movie
#Seconds
We provide a breadth of live and catch-up content - what we define as this season's content, none of which is available in the Netflix rerun world. - Brian L. Roberts
#Content
#Define
#Live
#Netflix
#World
We have a broad, well-positioned company, so when 'Minions' comes out, it can be in theme parks all over the world. We own Fandango. We can advertise on a network. We can have the characters pop up on the Golf Channel. - Brian L. Roberts
#Company
#Golf
#Own
#Theme
#World
You have to have a business model you believe in and like. - Brian L. Roberts
#Believe
#Business Model
#Business
#Like
It seemed to me the perfect company for the 21st century would be one that was technology-orientated with great content and national scale. - Brian L. Roberts
#Company
#Content
#Great
#Me
#Perfect
Comcast NBCUniversal has an incredible array of brands and ways to deliver those brands and experiences for consumers. - Brian L. Roberts
#Consumers
#Deliver
#Incredible
#Those
We took the brains out of the set-top box and put it in the cloud. Having our software in the cloud gives consumers the ability to click their remote control and navigate through thousands of choices in a simple and elegant way. That's magic. - Brian L. Roberts
#Ability
#Choices
#Control
#Simple
#Way
It's really important we stay in touch with our customers and try to, over time, have more packages and flexibility than perhaps we have historically offered. And that's part of that tension that is healthy that is going on in the marketplace. - Brian L. Roberts
#Important
#Stay
#Tension
#Time
#Try
It's a huge mistake not to embrace social media. We need to stay in touch and stay relevant to young people. - Brian L. Roberts
#Media
#Mistake
#People
#Social Media
We are a mixed marriage, so our kids were raised with a little less Judaism than I was raised with. - Brian L. Roberts
#I Was Raised
#Less
#Little
#Marriage
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